CONTACT VASTUKOSHA
We're Here to Help
Whether you have a question about a product, an existing order, certification, delivery or anything else related to your VastuKosha purchase, you can contact our team.
To help us respond efficiently, please include as much relevant information as possible.
How Can We Help?
Product Enquiries
Have a question before purchasing?
You can contact us regarding:
-
Product specifications
-
Materials
-
Dimensions and weight
-
Traditional usage
-
Preparation
-
Care instructions
-
Product availability
-
Certification or documentation
Please mention the product name or provide the relevant product link when contacting us.
Order Support
For questions concerning an existing order, please provide your order number whenever possible.
We can assist with enquiries relating to:
-
Order status
-
Dispatch
-
Shipping
-
Delivery
-
Wrong or missing items
-
Damaged products
-
Returns
-
Refunds
-
Cancellation
IHAS Certificate & Documentation
If your enquiry concerns an IHAS Certificate or other product documentation, please provide:
-
Order number
-
Certificate / identification number
-
Product name
-
Clear photograph or scan of the certificate, where relevant
This information helps us identify the applicable product documentation.
For more information, visit our IHAS Certification and Certificate Verification pages.
Before You Contact Us
For an existing order, having the following information available can help us resolve your enquiry more efficiently:
Order Number
Product Name
Date of Purchase
Nature of Your Enquiry
Photographs or Documents, where relevant
Please do not send passwords, OTPs, complete payment-card details or other unnecessary sensitive information.
Contact Form
Send Us a Message
Name
[Enter your name]
Email Address
[Enter your email address]
Phone Number
[Enter your phone number — optional]
Order Number
[Enter your order number — optional]
Subject
[Select an enquiry type]
-
Product Enquiry
-
Order Support
-
Shipping & Delivery
-
Return / Refund
-
Cancellation
-
IHAS Certificate
-
Certificate Verification
-
Product Documentation
-
Other
Message
[Describe your enquiry]
Attachments
[Upload photographs or documents, where relevant]
[ SEND MESSAGE ]
Customer Support
For order-related enquiries, please contact us using the support details provided on this website.
Email:
[your customer support email]
Phone / WhatsApp:
[your customer support number]
Business Hours:
[your support hours]
We aim to respond to customer enquiries within the applicable support timeframe.
Response times may vary depending on the nature and complexity of the enquiry.
Product & Certificate Concerns
If you believe that a product does not correspond with your order, or you have a concern regarding a certificate or accompanying documentation, please contact us promptly.
Where relevant, retain:
-
The product
-
Original packaging
-
Certificate
-
Invoice or order confirmation
-
Shipping label
-
Photographs of the product and packaging
Do not alter or dispose of relevant documentation or packaging before the matter has been reviewed, where possible.
General Enquiries
For general questions about VastuKosha, our products or our services, you can use the contact form above.
We aim to provide clear and useful information so that customers can make informed purchasing decisions.
Important Note
VastuKosha provides information concerning products associated with Vastu, astrology and traditional spiritual practices.
Such information should not be treated as a substitute for qualified medical, legal, financial, tax or other professional advice.
Where your enquiry concerns a regulated or professional matter, please consult an appropriately qualified professional.
VastuKosha
Traditional Knowledge. Thoughtfully Presented.
Thank you for choosing VastuKosha.
We value clear communication and aim to make your experience with us straightforward, transparent and well-informed.
ADDRESS:
BLOCK BB, MEENAKSHI MANDIR MARG, SHALIMAR BAGH (W) NEW DELHI- 110088
CONTACT: +91 9312064462